Tech updates 2020

Tech Updates: Autumn 2020 Review

The ViiBE team is pleased to release the review of our Autumn 2020 tech updates. This review includes several important updates and new features that have been requested by our customers. These updates are helping our users continuously deliver better customer service. The following tech updates were released in Autumn 2020: Accessibility Updates Our tech updates include several improvements to ViiBE’s WebRTC platform to streamline the process of accessing calls and continue ...

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Mercedes Benz parked

Capitalising on the customer automobile journey

Shifting customer trends Over the past year, the automobile industry has experienced a sharp decline in car production and sales. This downturn in supply and demand resulted in a 3% drop in vehicle purchases globally. This slump was the result of production adjustments to comply with new emissions standards and a large drop in demand from the Chinese market. Looking specifically at Europe, new car sales are projected to rise by 34%. ...

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