ViiBE Blog Share this article Contents Share this article Contents Can the environmental catastrophe be omitted? Are the current measures undertaken by the governments and businesses enough? Has the point of no return been reached? These similar questions are the top concerns of decision-makers and executives in areas spanning from economics to … Sustainable digital solutions that can reduce CO2 emissions in 2024
ViiBE Blog Share this article Contents Share this article Contents Work orders embody the essence of planned tasks, maintenance schedules, and essential instructions vital for ensuring operational efficiency. Picture a scenario where a company handles work orders using archaic paper-based methods. The inefficiency in this approach becomes glaringly evident: misplaced documents, delayed updates, and a … Benefits of team access to work orders in Field Service Management
ViiBE Blog Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Download now Every digital solution is designed to solve a particular problem, and its success is determined by how enthusiastically the users will adopt it. Experience proves that this path is often fraught … The role of integration capabilities in user adoption strategy
ViiBE Blog Share this article Contents Share this article Contents The importance of data in the 21st century can be perfectly described by Clive Humby’s quote “Data is the new oil”. In today’s digital world where the data is extracted, broken down (refined), and analyzed, it becomes indispensable knowledge. The more data a company has … Remote visual support and data privacy compliance
ViiBE Blog Share this article Contents Share this article Contents The evolving landscape of the telecommunications industry, where the demand for flawless connectivity and exceptional customer experiences reigns supreme, telecom operators face the dual challenge of addressing industry-specific hurdles and seizing the transformative opportunities ushered in by the digital era. In the first part of … Telco market – part 2: How remote visual support addresses market challenges
ViiBE Blog Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Download now The telecommunications sector is broad and covers all the businesses that provide the services required for messages, data, and signal transmission. With the need for connectivity becoming one of the priorities … Telecommunications sector – part 1: market trends and challenges
ViiBE Blog Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Download now Globalization has made the modern digital landscape interconnected. As more and more solutions appeared, the need to have a connected environment followed suit and the concept of interoperability was introduced. … Best ways to ensure cybersecurity in the interoperable market
ViiBE Blog Share this article Contents Share this article Contents In the digital landscape, the SaaS market resembles a vast interconnected network of diverse platforms collaborating to create effective ecosystems. This concept is precisely what interoperability entails: the capacity of solutions to communicate and utilize information interchangeably. The ease with which data are exchanged … 5 benefits of interoperability for the digital market
ViiBE Blog Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Download now In recent years, digitalization has forever changed the way businesses operate. Following the skyrocketed demand for technologies that would allow companies to perform their operations remotely, video assistance tools have won … The Future of FSM: 5 Trends in Video Assistance Technology
ViiBE Blog Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Download now Impeccable customer service is one of the main blocks of a flourishing business in the long run. In the B2B sector, when heavy machinery or energy assets require service center assistance, … How to help customers get in contact with your remote customer support fast in B2B?
ViiBE Blog Share this article Contents Share this article Contents In an age when data is one of the most valuable assets, sharing information has become an essential part of daily life and business processes. When it comes to technical or after-sales assistance, B2B and B2B2C companies need to find effective tools to achieve smooth, … Alternative to WeTransfer: how to share large media files in B2B environment:
ViiBE Blog Share this article Contents Share this article Contents Video conferencing and visual assistance are the two types of technologies that at first glance seem to be rivals, but in reality, when it comes to understanding what each of them was designed for, it becomes clear that they serve different needs. The world of … The role of visual support in boosting remote collaboration in service delivery
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