ViiBE Blog Share this article Contents Share this article Contents An inspection report is an essential tool for field service companies to document the findings revealed during the inspection activities on-site. It determines the visibility that the companies will have on the quality and integrity of their products, their compliance with industry regulations, an assessment … How to create an inspection report? Step-by-step guide
ViiBE Blog Share this article Contents Share this article Contents Safety audits in field service management are a vital practice that ensures the safety of both field personnel and customers. They identify potential hazards, evaluate to what extent the implemented safety practices match the standards, and prevent accidents before they occur. If a company conducts … How to conduct field service safety audits with remote visual support?
ViiBE Blog Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Download now In recent years, digitalization has forever changed the way businesses operate. Following the skyrocketed demand for technologies that would allow companies to perform their operations remotely, video assistance tools have won … The Future of FSM: 5 Trends in Video Assistance Technology
ViiBE Blog Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Download now Impeccable customer service is one of the main blocks of a flourishing business in the long run. In the B2B sector, when heavy machinery or energy assets require service center assistance, … How to help customers get in contact with your remote customer support fast in B2B?
ViiBE Blog Share this article Contents Share this article Contents In an age when data is one of the most valuable assets, sharing information has become an essential part of daily life and business processes. When it comes to technical or after-sales assistance, B2B and B2B2C companies need to find effective tools to achieve smooth, … Alternative to WeTransfer: how to share large media files in B2B environment:
ViiBE Blog Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Download now Read now 1. What is MTBF? MTBF or Mean Time Between Failure is the calculation used to predict how much time it will take for the equipment to break in order … What is MTBF and how to boost it?
ViiBE Blog Share this article Contents Share this article Contents Digital interaction with customers is now an essential tool as online business is going through its rebirth. However, it has long been said that it can take as many as 8 touchpoints before a customer finally buys from a business online. That’s a lot and … 5 creative ways to digitally interact with customers, increase touchpoints, and track satisfaction levels
ViiBE Blog > Field Service Share this article Contents Share this article Contents Field service has become a critical aspect of many businesses across different industries. It’s one of the areas that contribute to revenue generation. When done right, field support enhances a company’s relationships with customers. It improves customer satisfaction, product safety and streamlines … How to improve field support with visual support
ViiBE Blog > Inspection Report > Remote Inspection Share this article Contents Share this article Contents Visual support solutions are becoming increasingly popular. There are many advantages of visual inspections as compared to traditional inspections. Today, this has become one of the most popular inspection techniques used in a range of industries. In this article, … What are the advantages of visual inspections?
ViiBE Blog > Field Service Share this article Contents Share this article Contents Field service dispatch management is an industry which deals with a lot of data and processes. Sorting through this information is cumbersome and can affect businesses. However, with the help of visual support, it is believed that things will be easier and … How does visual support impact field service dispatch management?
ViiBE Blog Share this article Share on facebook Share on twitter Share on linkedin Share on whatsapp Share on email Contents Share this article Share on facebook Share on twitter Share on linkedin Share on whatsapp Share on email Contents Online video call apps are video conferencing support services that let you combine both calling … Online video call app for visual support
ViiBE Blog Share this article Share on facebook Share on twitter Share on linkedin Share on whatsapp Share on email Contents Share this article Share on facebook Share on twitter Share on linkedin Share on whatsapp Share on email Contents By overlaying virtual objects and surroundings with the physical world, augmented reality is one of … What is needed for augmented reality?
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