The Impact of Remote Visual Support on Field Service Management Efficiency in the Telecommunications Sector
ViiBE Blog Share this article Contents Share this article Contents Until recently, operational maintenance of telecom infrastructures required emergency work orders to manage unforeseen breakdowns or malfunctions. However, the evolution of technologies and customer expectations has pushed the telecom industry to adopt new approaches, notably leveraging remote visual support during field installation and maintenance operations. … The Impact of Remote Visual Support on Field Service Management Efficiency in the Telecommunications Sector