The benefits of ViiBE visual support solution without download in IBM Maximo

IBM maximo no download integration

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Contents

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Because this is an excellent technique to sell your Computerized Maintenance Management System (CMMS) system as an all-in-one service, IBM Maximo has incorporated many alternative no-download solutions in the market. The ability to use the software without having to download it is a huge plus. First and foremost, because only downloaded software packages can rapidly expand the enormous memory base of your gadget. Furthermore, the no-download feature is appealing since it allows you to utilize the solution right away without having to wait for the download bar to fill up.

The IBM Maximo CMMS system’s interface with ViiBE allows your users to make ViiBE video support calls to anyone without having to download anything. This functionality was only possible because of a new technology called WebRTC, which was introduced in early 2010 and revolutionized the way we can assist anyone in real-time, from anywhere.

ViiBE no download functionality

1. What is WebRTC and how does it work?

WebRTC stands for “Real-Time Web Communication” and is an open-source project that uses a peer-to-peer mechanism to enable audio and video chats across websites. This is how a simple application programming interface replaces the requirement to download and install apps and plug-ins. This means you can now communicate with someone on any digital device (such as a computer, tablet, or smartphone) using one of the supported browsers. This is a secure real-time communication mechanism that does not involve the installation of any software. That is why IBM Maximo has included ViiBE in its market, allowing users to deliver real-time video support to anyone without the need to download anything.

2.What does ViiBE's download-free video call solution provide for IBM Maximo users?

The ViiBE solution has been integrated into IBM Maximo because there is no download function. ViiBE can be accessed directly from the IBM Maximo CMMS by IBM Maximo CMMS users. After that, the user can dial the phone number or email address of his technicians, coworkers, or suppliers. The call can be accessed from any browser that supports it, and there is no need to download anything. This is a clear benefit for IBM Maximo users, as it allows them to call anyone with just an internet connection.

 Employees can utilize the ViiBE function to support their colleagues via real-time video communication, file-sharing services, real-time chat, screen-sharing functions, and dynamic snapshot tools once the call has been placed.

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3. Conclusion

Finally, WebRTC technology emphasizes the need of eliminating the requirement to download programs when conducting real-time video communication. There are numerous communication options available, all of which need the installation of an app. In the end, all of these programs eat up too much memory on your device, and none of these solutions change people’s habits all over the world. ViiBE’s no-download video solution, which is integrated with IBM Maximo, provides a safe alternative that allows you to call anyone with just an internet connection and a supported browser. Without having to download anything, you may now instantly invite anyone from anywhere in the world to join a video call.

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